FAQ

I cannot access Vivinavi. / My data has not been updated.
It may become difficult to access Vivinavi when the traffic to the website increases suddenly. It may also take time to update your data.
We are truly sorry for any trouble you may experience. We recommend the following in such case:

- Backup your data
Please save your images and texts in your local computers until you confirm posting or changing your posts.

- Clear cache
Please clear cache of your internet browser when the web page is not updated.

We are periodically performing website maintenance so you can use Vivinavi easily and comfortably.
We sincerely apologize for your troubles and appreciate your understanding.